If you’re considering a heat pump installation for your home or business in the UK, choosing a reputable installer is crucial. Below is a curated list of 11 top-rated best heat pump installers, highlighting their strengths, potential drawbacks, and indicative pricing to assist you in making an informed decision.
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Our selection criteria – What makes a good heat pump installer?
Choosing the right heat pump installer is essential to ensure you receive a reliable, efficient, and cost-effective heating system. For this list, we assessed companies based on the following key criteria:
1. Certification and experience
We prioritised installers who are MCS-certified (Microgeneration Certification Scheme) and have a proven track record of successful heat pump installations. Certification ensures that the installer meets industry standards for quality and workmanship.
2. Range of services
A good installer offers more than just fitting the unit. We looked for companies providing full-service solutions, including design advice, grant application assistance, maintenance, and aftercare support.
3. Pricing and value
Clear, competitive pricing was crucial. We focused on installers who offer good value for money, transparent quotations, and help customers access government incentives like the Boiler Upgrade Scheme.
4. Customer reviews and satisfaction
We reviewed independent customer feedback on platforms like Trustpilot and Google Reviews, favouring companies with consistently positive ratings for service, professionalism, and overall experience.
5. Product quality and choice
Installers who supply high-quality, efficient heat pumps from leading manufacturers, or offer their own well-reviewed systems, scored higher. Flexibility to recommend the best product for each property was also important.
6. Coverage and availability
We selected a range of installers covering different parts of the UK, from national providers to regional specialists, ensuring there are trusted options wherever you are based.
7. Warranties and guarantees
Long warranties and performance guarantees give extra peace of mind. We favoured companies offering comprehensive warranties not only on the heat pump itself but also on the installation workmanship.
Comparison of the 11 best UK heat pump installers
| Company | Best for | Pricing (approximate) | Key advantage |
|---|---|---|---|
| Octopus Energy | Value for money and service | From £4,300 (before grant) | Own-brand compact heat pump with grant support |
| Aira | Extended warranty & subscription model | From £75/month | Subscription model with 15-year guarantee |
| Warma UK | Maximising grants | Varies by grant eligibility | Grant expertise and wide installer network |
| CB Heating | Expertise in South East England | Competitive in South East | Backed by EDF and training academy |
| MSC Heating | Service in the Midlands | Tailored quotes | High customer satisfaction ratings |
| Heat Geek | Technical expertise & efficiency | Varies (focus on savings) | Highly efficient system designs |
| MHL | Nationwide coverage | Competitive nationwide | Experienced with multiple brands |
| Cinergi | Customised solutions | Custom quotes | Highly tailored energy solutions |
| Heatco Scotland | Service in Scotland | Varies with grants | Specialist knowledge of Scottish grants |
| Glow Green | Comprehensive packages | From £10,000 (before grant) | Full-service packages with finance options |
| British Gas | Established brand trust | Typically higher | Strong support and maintenance services |
1. Octopus Energy
Octopus Energy installs its own Cosy 6 heat pump with smart controls, offering competitive pricing, government grant support, and excellent service for homes and businesses seeking efficient, green energy solutions.
- Best for: Value for money and comprehensive service
- Pros: Offers the Cosy 6 heat pump, known for its compact design and compatibility with existing radiators. Provides a full-service package, including installation and smart controls.
- Cons: Limited to their own heat pump models; may not offer third-party options.
- Pricing: Starting from £4,300, with potential eligibility for the £7,500 Boiler Upgrade Scheme (BUS) grant.
2. Aira
Aira provides a subscription-based heat pump service with a 15-year Comfort Guarantee, handling installation, maintenance, and performance monitoring, making it ideal for customers seeking peace of mind and reliability.
- Best for: Extended warranty and subscription model
- Pros: Provides a 15-year ‘Comfort Guarantee’ covering performance, product, and installation. Offers a subscription model that includes installation, maintenance, and grant application assistance.
- Cons: Subscription model may not appeal to those preferring outright ownership.
- Pricing: Approximately £75 per month over ten years, covering installation and maintenance.
3. Warma UK
Warma UK connects customers with trusted heat pump installers, specialising in maximising access to grants like the Boiler Upgrade Scheme, helping homeowners and businesses reduce upfront costs and installation complexity.
- Best for: Maximising government grants
- Pros: Specialises in helping customers access available grants, including the BUS. Offers a network of certified installers across the UK.
- Cons: May act as an intermediary, so installation quality can vary depending on the assigned contractor.
- Pricing: Varies based on individual circumstances and grant eligibility.
4. CB Heating
CB Heating, backed by EDF Energy, delivers expert heat pump installations across South East England, combining decades of experience, strong training standards, and government grant assistance for residential and commercial projects.
- Best for: Expertise in South East England
- Pros: Over 20 years of experience, MCS-certified, and backed by EDF Energy. Operates the UK’s only HPIN Training Academy, ensuring high installation standards.
- Cons: Primarily serves London and the South East; limited coverage elsewhere.
- Pricing: Competitive rates with strong customer satisfaction (Trustpilot rating: 4.6/5).
5. MSC Heating
MSC Heating, based in Worcester, provides MCS-certified heat pump installations across the Midlands, renowned for strong customer satisfaction, professional service, and tailored renewable heating solutions for homes and businesses alike.
- Best for: Service in the Midlands
- Pros: Based in Worcester with over a decade of experience. MCS-certified and known for high customer satisfaction (Trustpilot rating: 4.9/5).
- Cons: Regional focus may limit availability in other parts of the UK.
- Pricing: Tailored quotes based on property specifics and customer needs.
6. Heat Geek
Heat Geek trains elite heat pump installers nationwide, focusing on optimising energy efficiency and performance. Their technical expertise helps customers achieve lower running costs and long-term environmental benefits from their systems.
- Best for: Technical expertise and efficiency
- Pros: Offers a network of highly trained installers with a focus on system efficiency. Provides educational resources to help customers understand their systems.
- Cons: Smaller network may lead to longer wait times in certain areas.
- Pricing: Varies; emphasises long-term savings through efficient system design.
7. MHL (Modern Heating Ltd)
MHL offers nationwide heat pump installation and maintenance, working with multiple brands. They are ideal for homes and businesses seeking experienced engineers, competitive pricing, and reliable servicing across the UK.
- Best for: Nationwide coverage
- Pros: Offers installation and maintenance services across the UK. Experienced with various heat pump brands and systems.
- Cons: As a larger company, personalised service may vary.
- Pricing: Competitive; depends on system type and property requirements.
8. Cinergi
Cinergi specialises in bespoke heat pump installations, focusing on energy efficiency and tailored designs to match individual property needs, offering a highly personalised service ideal for homes and smaller business projects.
- Best for: Customised solutions
- Pros: Provides tailored heat pump installations, focusing on energy efficiency and customer needs.
- Cons: Smaller operation may have limited capacity for large-scale projects.
- Pricing: Custom quotes based on individual project specifications.
9. Heatco Scotland
Heatco Scotland delivers expert heat pump installations tailored to Scottish climates and incentives, providing specialist advice, installation, and support for homeowners and businesses throughout Scotland seeking renewable heating solutions.
- Best for: Service in Scotland
- Pros: Specialises in installations across Scotland, with knowledge of regional requirements and incentives.
- Cons: Limited operations outside Scotland.
- Pricing: Varies; potential access to Scottish-specific grants and incentives.
10. Glow Green
Glow Green offers comprehensive heat pump packages including installation, maintenance, and finance options. They are a good choice for customers seeking a full-service, stress-free transition to renewable heating technologies.
- Best for: Comprehensive packages
- Pros: Offers full-service packages including installation, maintenance, and financing options.
- Cons: May have higher pricing compared to smaller installers.
- Pricing: Packages start from around £10,000 before grants; financing options available.
11. British Gas
British Gas provides nationwide heat pump installations, backed by brand trust and extensive heating expertise. They offer customer support, maintenance packages, and government grant assistance but tend to be more expensive.
- Best for: Established brand trust
- Pros: Nationwide coverage with extensive experience in heating solutions. Offers maintenance plans and customer support.
- Cons: Potentially higher costs; customer experiences can vary.
- Pricing: Typically higher; detailed quotes provided upon assessment.
Final thoughts – Choosing a heat pump installer
Selecting the best heat pump installers depends on your specific needs, location, and budget. It’s advisable to obtain multiple quotes and consider factors such as installer certifications, customer reviews, and available warranties. Additionally, explore government incentives like the Boiler Upgrade Scheme to reduce upfront costs.